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Friday, May 2nd
8:00 AM – 5:30 PM CT
The Quality Evolution Workshop
Location: Cortez A/B
Speaker: Tracy Patterson, MBA, MHSA, CHC – Urgent Care Association
Leading in Operations
Saturday, May 3rd
8:00 AM – 2:00 PM CT
The Quality Evolution Workshop
Location: Cortez A/B
Speaker: Tracy Patterson, MBA, MHSA, CHC – Urgent Care Association
Leading in Operations
Sunday, May 4th
8:00 AM – 8:45 AM CT
The 5 Stages of Grief: Lessons Learned from Real Life Audits
Location: Desto A/B
Speaker: Jeremy Winn – Healthcare Compliance Pros
Leading in Operations
Sunday, May 4th
9:00 AM – 9:45 AM CT
Fixing Your Top Coding Mistakes
Location: Cortez C/D
Speaker: Brad Laymon, PA-C, CPC, CEMC – Coding Excellence
Leading in Operations
Sunday, May 4th
11:00 AM – 11:45 AM CT
The Rise of AI in Medical Practices: Cybersecurity Considerations
Location: Desto A/B
Speaker: Jeremy Winn – Healthcare Compliance Pros
Leading in Operations
Sunday, May 4th
1:30 PM – 2:15 PM CT
The Power of Diversity in Healthcare: A Deaf Physician's Journey
Location: Cortez C/D
Speaker: Carolyn Stern, MD, FAAFP – University of Rochester Medical Center
Leading in Operations
Sunday, May 4th
1:30 PM – 2:15 PM CT
The Value of Clinical Leadership Over Multiple Sites (Panel)
Location: Cortez A/B
Moderator: Amy Lomas, BSN, RN-BC – Atrium Health
Panelist: Meagan Collins, BSN RN – Atrium Health
Panelist: Ebone Roberts, BSN, RN – Atrium Health
Panelist: Melissa Rushing, BSMI, RTR – Atrium Health
Leading in Operations
Sunday, May 4th
2:30 PM – 3:15 PM CT
Unlocking the Benefits of POC Diagnostics for Infectious Disease Management
Location: Desto A/B
Speaker: Jeannie Kenkare, DO, FCUCM – Yale New Have Health Urgent care
Leading in Operations
Sunday, May 4th
3:30 PM – 4:15 PM CT
The Power of Technology and AI Driving Automation in Supply Chain
Location: Desto A/B
Speaker: James Lumsden – Medline Industries
Leading in Operations
Monday, May 5th
9:00 AM – 9:45 AM CT
The Financial and Operational Impact of AI
Location: Desto A/B
Speaker: Thomas Camp, MBA – ExdionHealth
Co-Speaker: Nikki Rebolloso, COC, CPCO – Exdion Health
Co-Speaker: Mark McKinzey – Exdion Health
Growth & InvestmentLeading in Operations
Monday, May 5th
11:00 AM – 11:45 AM CT
How to Deliver an Extraordinary Service
Location: Trinity Ballroom
Keynote Speaker: Barbara Khozam, CPXP, AS, CSP
Leading in Operations
Monday, May 5th
1:15 PM – 2:00 PM CT
Patient Care Hand-offs: Ensuring Continuity in Specialty Care through Business Intelligence Tools
Location: Governors Lecture Hall
Speaker: Leslie Jebson, MHA, MBA, FACHE, FACMPE, CHRM – Prisma Health
Leading in Operations
Monday, May 5th
2:15 PM – 3:00 PM CT
The Art of Herding Cats: Leading Clinicians Through Unpopular Change
Location: Cortez A/B
Speaker: Roger Wu, MD, MBA – Carbon Health
Leading in Operations
Monday, May 5th
3:15 PM – 4:00 PM CT
Optimizing Your Lab Services
Location: Cortez C/D
Speaker: Brett Miller – Medline Industries, LP
Leading in Operations
Tuesday, May 6th
8:00 AM – 8:45 AM CT
Breakfast and Leadership Excellence
Location: Cortez A/B
Speaker: Barbara Khozam, CPXP, AS, CSP
Leading in Operations
Tuesday, May 6th
10:00 AM – 10:45 AM CT
Mastering the Journey of Accreditation
Location: Cortez A/B
Speaker: Tracy Patterson, MBA, MHSA, CHC – Urgent Care Association
High Performance High AcuityLeading in Operations
Tuesday, May 6th
10:00 AM – 10:45 AM CT
Meet Your Poster Presenters
Location: Trinity Ballroom
Poster Presenter: Sophie Waldman, PA – GoHealth Urgent Care - Northwell
Poster Presenter: Lyndsie Watkins
Poster Presenter: Lindsey E. Fish, MD – Denver Health | University of Colorado School of Medicine
Poster Presenter: Shun Yan Leung, MD – Northwell Glen Cove Family Medicine Program
Poster Presenter: Patrick Dolan, MD, FAAP, FCUCM – PM Pediatrics
Poster Presenter: Tiffany Le
Poster Presenter: Daniel Moscato
Poster Presenter: Brandon Guzie, PA – Gohealth Northwell
Poster Presenter: Jessica Higginbotham – American Family Care
Poster Presenter Co-Author: Michael Kim, DO – Northwell Go Health Urgent Care
Poster Presenter Co-Author: Angela Ludemann – Northwell
Poster Presenter Co-Author: Elizabeth Westerby – University of Colorado Anschutz
Poster Presenter Co-Author: Laura Elliott, Master of Arts - Geology, Springboard Data Science Career Track Certification – Denver Health and Hospital Authority
Poster Presenter Co-Author: Lisa Feng
Poster Presenter Co-Author: Victoria Schacht
Poster Presenter Co-Author: Aalya Chhipa
Poster Presenter Co-Author: Kristen Crandall
Poster Presenter Co-Author: Pulin Koul
Poster Presenter Co-Author: Beverly Mckee
Poster Presenter Co-Author: Steve Markwell
Evolving PracticePediatric CareHigh Performance High AcuityLeading in Operations
Tuesday, May 6th
11:00 AM – 11:45 AM CT
Changing Your EHR: We Just Did It
Location: Cortez C/D
Speaker: Johnetta Musick, jomusick@zoomcare.com – ZoomCare
Growth & InvestmentLeading in Operations
Tuesday, May 6th
11:00 AM – 11:45 AM CT
The Trifecta: Documentation Coding with Excellence
Location: Cortez A/B
Speaker: Brad Laymon, PA-C, CPC, CEMC – Coding Excellence
Leading in Operations
Tuesday, May 6th
1:15 PM – 2:00 PM CT
Economic Effects on Business
Location: Cortez A/B
Speaker: Hailey Forde, PA-C – Carbon Health
Leading in Operations
Tuesday, May 6th
3:15 PM – 4:00 PM CT
Safeguarding Patient Data in Urgent Care Operations
Location: Desto A/B
Speaker: Mateo Montoya – XpertDox
Leading in Operations
Tuesday, May 6th
3:15 PM – 4:00 PM CT
Unraveling the Complexity of Lab Testing
Location: Cortez A/B
Speaker: Mary Hammel, MLS(ASCP) – UCHealth
Leading in Operations
Tuesday, May 6th
4:15 PM – 5:00 PM CT
Optimize Your Bottom Line: SEO Tools for Success
Location: Desto A/B
Speaker: Colan Nielsen – Sterling Sky
Leading in Operations