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Fri, May 2
Sat, May 3
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Tue, May 6
Full Schedule
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Friday, May 2, 2025
8:00 AM – 5:30 PM
CT
The Quality Evolution Workshop
8:00 AM – 5:30 PM
CT
The Quality Evolution Workshop
Location: Cortez A/B
Leading in Operations
Saturday, May 3, 2025
8:00 AM – 2:00 PM
CT
The Quality Evolution Workshop
8:00 AM – 2:00 PM
CT
The Quality Evolution Workshop
Location: Cortez A/B
Leading in Operations
4:00 PM – 6:00 PM
CT
Registration
4:00 PM – 6:00 PM
CT
Registration
Location: Peacock Foyer/Terrace
5:00 PM – 6:00 PM
CT
Networking: Come as You Are
5:00 PM – 6:00 PM
CT
Networking: Come as You Are
Location: Gossip Bar
Sunday, May 4, 2025
7:00 AM – 8:00 AM
CT
Continental Breakfast
7:00 AM – 8:00 AM
CT
Continental Breakfast
Location: Gossip Bar
7:00 AM – 5:00 PM
CT
Registration
7:00 AM – 5:00 PM
CT
Registration
8:00 AM – 8:45 AM
CT
Mental Health Care for our Providers: The Road Back to Healthy
8:00 AM – 8:45 AM
CT
Mental Health Care for our Providers: The Road Back to Healthy
Location: Cortez A/B
Speaker:
Brian L. Cruz, MD, MBA, FACEP, FCUCM
– Midwest Express Clinic
Staffing
8:00 AM – 8:45 AM
CT
Pediatric Fever Algorithm - A Comprehensive Guide
8:00 AM – 8:45 AM
CT
Pediatric Fever Algorithm - A Comprehensive Guide
Location: Senators Lecture Hall
Speaker:
Eric Weinberg, MD FAAP
Pediatric Care
8:00 AM – 8:45 AM
CT
Pipeline to Success: The Fellowship Model
8:00 AM – 8:45 AM
CT
Pipeline to Success: The Fellowship Model
Location: Cortez C/D
Speaker:
Arti Patel, MD
Staffing
8:00 AM – 8:45 AM
CT
State-of-the-Art ENT Care for Urgent Care
8:00 AM – 8:45 AM
CT
State-of-the-Art ENT Care for Urgent Care
Location: Governors Lecture Hall
Speaker:
Jeff LaCour, MD
– Compassio Medical Education
High Performance High Acuity
8:00 AM – 8:45 AM
CT
The 5 Stages of Grief: Lessons Learned from Real Life Audits
8:00 AM – 8:45 AM
CT
The 5 Stages of Grief: Lessons Learned from Real Life Audits
Location: Desto A/B
Speaker:
Jeremy Winn
Leading in Operations
8:00 AM – 8:45 AM
CT
The Power of Diversity in Healthcare: A Deaf Physician's Journey
8:00 AM – 8:45 AM
CT
The Power of Diversity in Healthcare: A Deaf Physician's Journey
Location: Cortez C/D
Speaker:
Carolyn Stern, MD, FAAFP
– University of Rochester Medical Center
Leading in Operations
9:00 AM – 9:45 AM
CT
Diagnosing with Confidence: Acute Abdominal Pain
9:00 AM – 9:45 AM
CT
Diagnosing with Confidence: Acute Abdominal Pain
Location: Governors Lecture Hall
Speaker:
Benjamin Silverberg, MD, MSc, FAAFP, FCUCM
– Stanford University
High Performance High Acuity
9:00 AM – 9:45 AM
CT
Driving High-Quality Urgent Care @ Home
9:00 AM – 9:45 AM
CT
Driving High-Quality Urgent Care @ Home
Location: Cortez A/B
Speaker:
Paul Nanda, MD, M.S.
– Fast Track Urgent Care
Growth & Investment
9:00 AM – 9:45 AM
CT
Fixing Your Top Coding Mistakes
9:00 AM – 9:45 AM
CT
Fixing Your Top Coding Mistakes
Location: Cortez C/D
Speaker:
Brad Laymon, PA-C, CPC, CEMC
– Coding Excellence
Leading in Operations
9:00 AM – 9:45 AM
CT
Pediatric Antibiotic Masterclass
9:00 AM – 9:45 AM
CT
Pediatric Antibiotic Masterclass: 2025 Cutting-Edge Recommendations for Antibiotic Choice, Dose, Duration, and How to Measure Success
Location: Senators Lecture Hall
Speaker:
Patrick Dolan, MD, FAAP, FCUCM
Pediatric Care
9:00 AM – 9:45 AM
CT
The Evolution of Site Selection and Market Analysis
9:00 AM – 9:45 AM
CT
The Evolution of Site Selection and Market Analysis
Location: Desto A/B
Speaker:
Jim Garrett
– National UC Realty
Growth & Investment
9:15 AM – 9:45 AM
CT
Coffee Break
9:15 AM – 9:45 AM
CT
Coffee Break
Location: Gossip Bar
10:00 AM – 10:45 AM
CT
Empowering Autism-Friendly Urgent Care
10:00 AM – 10:45 AM
CT
Empowering Autism-Friendly Urgent Care
Location: Cortez A/B
Speaker:
Lynda Gerberg, MD
Speaker:
Alexander Mangas
Growth & Investment
10:00 AM – 10:45 AM
CT
Front Desk Evolution
10:00 AM – 10:45 AM
CT
Front Desk Evolution
Location: Desto A/B
Speaker:
Michael Ray, MBA
– Patient Care Marketing Pros
Growth & Investment
10:00 AM – 10:45 AM
CT
Pediatric Cutting Edge Treatments and Diagnosis for Airway Conditions
10:00 AM – 10:45 AM
CT
Pediatric Cutting Edge Treatments and Diagnosis for Airway Conditions
Location: Senators Lecture Hall
Speaker:
Sabah Iqbal, MD
– PM Pediatrics
Pediatric Care
10:00 AM – 10:45 AM
CT
Point-of-Care Ultrasound in Urgent Care
10:00 AM – 10:45 AM
CT
Point-of-Care Ultrasound in Urgent Care
Location: Governors Lecture Hall
Speaker:
Tatiana Havryliuk
Speaker:
Rajesh N. Geria, MD
– Brunswick Urgent Care
Evolving Practice
10:00 AM – 10:45 AM
CT
Provider Satisfaction: Culture Winning Strategies
10:00 AM – 10:45 AM
CT
Provider Satisfaction: Culture Winning Strategies
Location: Cortez C/D
Speaker:
Amelia Nadler, DNP, FNP-C
Staffing
11:00 AM – 11:45 AM
CT
Keep Your Business Compliant: Reducing Regulatory Risk
11:00 AM – 11:45 AM
CT
Keep Your Business Compliant: Reducing Regulatory Risk
Location: Cortez A/B
Speaker:
Ashley Morgan, Juris Doctor, Bachelor of Science, Certified Professional Coder, Certified Professional Reimbursement Specialist, Certified Medical Compliance Officer
Growth & Investment
11:00 AM – 11:45 AM
CT
Procedurs You Should Know - Point-of-Care Ultrasound
11:00 AM – 11:45 AM
CT
Procedures You Should Know - Point-of-Care Ultrasound (POCUS)
Location: Coronado A
Speaker:
Tatiana Havryliuk
Speaker:
Rajesh N. Geria, MD
– Brunswick Urgent Care
High Performance High Acuity
11:00 AM – 11:45 AM
CT
Staffing: Working With What You Got
11:00 AM – 11:45 AM
CT
Staffing: Working With What You Got
Location: Cortez C/D
Speaker:
Ashley Hinton
Speaker:
Andrew Schenk
Staffing
11:00 AM – 11:45 AM
CT
The Rise of AI in Medical Practices: Cybersecurity Considerations
11:00 AM – 11:45 AM
CT
The Rise of AI in Medical Practices: Cybersecurity Considerations
Location: Desto A/B
Speaker:
Jeremy Winn
Leading in Operations
11:00 AM – 12:00 PM
CT
Hacks for Pediatric Management of Splinting and Foreign Body Removal
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Splinting
Location: Coronado A
Speaker:
Alana Arnold, MD, MBA
High Performance High Acuity
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Epistaxis Treatment
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Epistaxis Treatment
Location: Coronado A
Speaker:
Martha Williams, DHSc, MS, PA-C
High Performance High Acuity
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Foreign Body Removal
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Foreign Body Removal
Location: Coronado A
Speaker:
Ashley Rodriguez, RN
Speaker:
Rich Bruckner
High Performance High Acuity
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Wound Care
11:00 AM – 12:00 PM
CT
Procedures You Should Know - Wound Care
Location: Coronado A
Speaker:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
High Performance High Acuity
12:00 PM – 1:15 PM
CT
Urgent Care Foundation Awards Luncheon
12:00 PM – 1:15 PM
CT
Urgent Care Foundation Awards Luncheon
Location: Trinity Ballroom
1:30 PM – 2:15 PM
CT
Ahead of the Curve: 5 Ways to Win in the Next Era of Urgent Care
1:30 PM – 2:15 PM
CT
Ahead of the Curve: 5 Ways to Win in the Next Era of Urgent Care
Location: Desto A/B
Speaker:
April Gillam
Growth & Investment
1:30 PM – 2:15 PM
CT
Evaluating the Patient with Headache
1:30 PM – 2:15 PM
CT
Evaluating the Patient with Headache
Location: Senators Lecture Hall
Speaker:
Mizuho M. Morrison, DO
– Hippo Education / LAC+USC Keck School of Medicine / Kaiser Permanente SCPMG
Evolving Practice
1:30 PM – 2:15 PM
CT
Mental Health
1:30 PM – 2:15 PM
CT
Mental Health
Location: Governors Lecture Hall
Speaker:
Benjamin Silverberg, MD, MSc, FAAFP, FCUCM
– Stanford University
Evolving Practice
1:30 PM – 2:15 PM
CT
The Value of Clinical Leadership Over Multiple Sites (Panel)
1:30 PM – 2:15 PM
CT
The Value of Clinical Leadership Over Multiple Sites (Panel)
Location: Cortez A/B
Speaker:
Amy Lomas, BSN, RN-BC
Panelist:
Meagan Collins, BSN RN
– Atrium Health
Panelist:
Lauren Shealy
Panelist:
Ebone Roberts
Panelist:
Melissa Rushing
Leading in Operations
2:30 PM – 3:15 PM
CT
A Data Driven Practice: Strategic Growth for Tomorrow
2:30 PM – 3:15 PM
CT
A Data Driven Practice: Strategic Growth for Tomorrow
Location: Desto A/B
Speaker:
Tammy Mallow, B.S. Industrial Psychology
Growth & Investment
2:30 PM – 3:15 PM
CT
Cutting Edge Procedures
2:30 PM – 3:15 PM
CT
Cutting Edge Procedures
Location: Governors Lecture Hall
Speaker:
Michael Gorn
Pediatric Care
2:30 PM – 3:15 PM
CT
Evaluating the Patient with Chest Pain
2:30 PM – 3:15 PM
CT
Evaluating the Patient with Chest Pain
Location: Senators Lecture Hall
Speaker:
Michael B. Weinstock, MD
– Adena Emergency Medicine Residency
High Performance High Acuity
2:30 PM – 3:15 PM
CT
Putting Out Tomorrow's Staffing Fires, Yesterday
2:30 PM – 3:15 PM
CT
Putting Out Tomorrow's Staffing Fires, Yesterday
Location: Cortez C/D
Speaker:
Edwin Kwon, MD, MBA
Staffing
2:30 PM – 3:15 PM
CT
Unlocking the Benefits of POC Diagnostics for Infectious Disease Management
2:30 PM – 3:15 PM
CT
Unlocking the Benefits of POC Diagnostics for Infectious Disease Management
Location: Cortez A/B
Speaker:
Jeannie Kenkare, DO, FCUCM
– Yale New Have Health Urgent care
Leading in Operations
3:30 PM – 4:15 PM
CT
AI in Clinical Urgent Care
3:30 PM – 4:15 PM
CT
AI in Clinical Urgent Care
Location: Governors Lecture Hall
Speaker:
Hamid Nia
Evolving Practice
3:30 PM – 4:15 PM
CT
Evaluating the Patient with Dizziness
3:30 PM – 4:15 PM
CT
Evaluating the Patient with Dizziness
Location: Senators Lecture Hall
Speaker:
Joshua Russell, MD, MSc, FAAEM, FACEP
– GoHealth - Legacy Urgent Care
High Performance High Acuity
3:30 PM – 4:15 PM
CT
The Power of Technology and AI Driving Automation in Supply Chain
3:30 PM – 4:15 PM
CT
The Power of Technology and AI Driving Automation in Supply Chain
Location: Desto A/B
Speaker:
James Lumsden
Leading in Operations
3:30 PM – 4:15 PM
CT
Urgent Care Cafe - Staffing
3:30 PM – 4:15 PM
CT
Urgent Care Cafe - Staffing
Location: Wedgewood Lobby
Staffing
3:30 PM – 4:15 PM
CT
We Can Do Better: Initial Decisions for Anxiety and Depression
3:30 PM – 4:15 PM
CT
We Can Do Better: Initial Decisions for Anxiety and Depression
Location: Governors Lecture Hall
Speaker:
Benjamin Silverberg, MD, MSc, FAAFP, FCUCM
– Stanford University
Evolving Practice
4:45 PM – 5:45 PM
CT
Laughter: The Best Medicine
4:45 PM – 5:45 PM
CT
Laughter: The Best Medicine
Location: Trinity Ballroom
Speaker:
Brad Neider, MD
5:45 PM – 7:15 PM
CT
Opening Reception in Solutions.Expo
5:45 PM – 7:15 PM
CT
Opening Reception in Solutions.Expo
Location: Trinity Exhibit Hall
Monday, May 5, 2025
7:00 AM – 8:00 AM
CT
Continental Breakfast
7:00 AM – 8:00 AM
CT
Continental Breakfast
Location: Gossip Bar
7:00 AM – 5:00 PM
CT
Registration
7:00 AM – 5:00 PM
CT
Registration
Location: Peacock Foyer/Terrace
8:00 AM – 8:45 AM
CT
Exploring the Integration of Paramedicine in Australian UCCs
8:00 AM – 8:45 AM
CT
Exploring the Integration of Paramedicine in Australian UCCs
Location: Desto A/B
Speaker:
John Adie, PhD, FACRRM, FRACGP, FRNZCUC, FRNZGP, B.Min., MBChB, BHB, Dip Community Emergency Medicine, Dip Obs/ Med Gyn., Dip Paed.
Staffing
8:00 AM – 8:45 AM
CT
How to Improve Quality without Burning Out Your Clinicians
8:00 AM – 8:45 AM
CT
How to Improve Quality without Burning Out Your Clinicians
Location: Cortez C/D
Speaker:
Mark Zeitzer, MD
Staffing
8:00 AM – 8:45 AM
CT
Paving the Path for Payment Reform
8:00 AM – 8:45 AM
CT
Paving the Path for Payment Reform
Location: Cortez A/B
Speaker:
Eric Zimmerman
Growth & Investment
8:00 AM – 8:45 AM
CT
Primary Care Tools for the Urgent Care Physician
8:00 AM – 8:45 AM
CT
Primary Care Tools for the Urgent Care Physician
Location: Governors Lecture Hall
Speaker:
Michael Richardson, MD
Evolving Practice
8:00 AM – 8:45 AM
CT
Trust Your Gut: Pediatric GI Diagnoses
8:00 AM – 8:45 AM
CT
Trust Your Gut: Pediatric GI Diagnoses
Location: Senators Lecture Hall
Speaker:
Patrick Dolan, MD, FAAP, FCUCM
Pediatric Care
9:00 AM – 9:45 AM
CT
Capitol Conversations: Mastering Congressional Meetings
9:00 AM – 9:45 AM
CT
Capitol Conversations: Mastering Congressional Meetings
Location: Cortez A/B
Speaker:
Amy Kelbick
Growth & Investment
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Epistaxis Treatment
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Epistaxis Treatment
Location: Coronado A
Speaker:
Martha Williams, DHSc, MS, PA-C
High Performance High Acuity
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Foreign Body Removal
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Foreign Body Removal
Location: Coronado A
Speaker:
Ashley Rodriguez, RN
Speaker:
Rich Bruckner
High Performance High Acuity
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Point-of-Care Ultrasound (POCUS)
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Point-of-Care Ultrasound (POCUS)
Location: Coronado A
Speaker:
Tatiana Havryliuk
Speaker:
Rajesh N. Geria, MD
– Brunswick Urgent Care
High Performance High Acuity
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Splinting
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Splinting
Location: Coronado A
Speaker:
Alana Arnold, MD, MBA
High Performance High Acuity
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Wound Care
9:00 AM – 9:45 AM
CT
Procedures You Should Know - Wound Care
Location: Coronado A
Speaker:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
High Performance High Acuity
9:00 AM – 9:45 AM
CT
The Financial and Operational Impact of AI
9:00 AM – 9:45 AM
CT
The Financial and Operational Impact of AI
Location: Desto A/B
Speaker:
Thomas Camp, MBA
Growth & Investment
Leading in Operations
9:00 AM – 9:45 AM
CT
The Power of Engaged Teams
9:00 AM – 9:45 AM
CT
The Power of Engaged Teams
Location: Cortez C/D
Speaker:
Brian L. Cruz, MD, MBA, FACEP, FCUCM
– Midwest Express Clinic
Staffing
10:00 AM – 10:45 AM
CT
Networking Break
10:00 AM – 10:45 AM
CT
Networking Break
Location: Trinity Exhibit Hall
11:00 AM – 11:45 AM
CT
How to Deliver an Extraordinary Service
11:00 AM – 11:45 AM
CT
How to Deliver an Extraordinary Service
Location: Trinity Ballroom
Speaker:
Barbara Khozam, CPXP, AS, CSP
Leading in Operations
12:00 PM – 1:00 PM
CT
Networking Lunch
12:00 PM – 1:00 PM
CT
Networking Lunch
Location: Trinity Exhibit Hall
2:15 PM – 3:00 PM
CT
A Lifelong Journey of Blurring the Lines Between Primary and Urgent Care
2:15 PM – 3:00 PM
CT
A Lifelong Journey of Blurring the Lines Between Primary and Urgent Care
Location: Governors Lecture Hall
Speaker:
Acey Albert, MD, FACP
– CARBON HEALTH
Evolving Practice
2:15 PM – 3:00 PM
CT
Evolving Infectious Disease Diagnostics for Effective Patient Management (Panel)
2:15 PM – 3:00 PM
CT
Evolving Infectious Disease Diagnostics for Effective Patient Management (Panel)
Location: Desto A/B
Speaker:
Steven Goldberg, MD, MBA
– HealthTrackRx
High Performance High Acuity
2:15 PM – 3:00 PM
CT
Experience Team Building
2:15 PM – 3:00 PM
CT
Experience Team Building
Location: Cortez C/D
Speaker:
Melodie Turk, MHA
Staffing
2:15 PM – 3:00 PM
CT
I Must Break You: Testing Your Pediatric Orthopedic Knowledge
2:15 PM – 3:00 PM
CT
I Must Break You: Testing Your Pediatric Orthopedic Knowledge
Location: Senators Lecture Hall
Speaker:
Christopher Redman
Pediatric Care
2:15 PM – 3:00 PM
CT
Startup Success
2:15 PM – 3:00 PM
CT
Startup Success
Location: Cortez C/D
Speaker:
Heather Real
Growth & Investment
2:15 PM – 3:00 PM
CT
The Art of Herding Cats: Leading Clinicians Through Unpopular Change
2:15 PM – 3:00 PM
CT
The Art of Herding Cats: Leading Clinicians Through Unpopular Change
Location: Cortez A/B
Speaker:
Roger Wu, MD, MBA
– Carbon Health
Leading in Operations
3:00 PM – 3:30 PM
CT
Coffee Break
3:00 PM – 3:30 PM
CT
Coffee Break
Location: Gossip Bar
3:15 PM – 4:00 PM
CT
Actual Intelligence: Leveraging Practice Data
3:15 PM – 4:00 PM
CT
Actual Intelligence: Leveraging Practice Data
Location: Desto A/B
Speaker:
Jackson Gong, PhD
Growth & Investment
3:15 PM – 4:00 PM
CT
Chest X-ray Readings You Don't Want to Miss
3:15 PM – 4:00 PM
CT
Chest X-ray Readings You Don't Want to Miss
Location: Senators Lecture Hall
Speaker:
Braeden Johnson, MD
High Performance High Acuity
3:15 PM – 4:00 PM
CT
Optimizing Your Lab Services
3:15 PM – 4:00 PM
CT
Optimizing Your Lab Services
Location: Cortez C/D
Speaker:
Brett Miller
Leading in Operations
3:15 PM – 4:00 PM
CT
PALS to Besties: Transform Your Pediatric Encounters
3:15 PM – 4:00 PM
CT
PALS to Besties: Transform Your Pediatric Encounters
Location: Cortez A/B
Speaker:
Ross Cohen, DO
Evolving Practice
Pediatric Care
3:15 PM – 4:00 PM
CT
Pediatric Antibiotic Masterclass
3:15 PM – 4:00 PM
CT
Pediatric Rashes - You May Hate Them, But You Still Need to Identify Them!
Location: Governors Lecture Hall
Speaker:
Sam Jackson Dilts
Pediatric Care
4:15 PM – 5:00 PM
CT
A Practical Guide to Behavioral Health Complaints in Urgent Care
4:15 PM – 5:00 PM
CT
A Practical Guide to Behavioral Health Complaints in Urgent Care
Location: Governors Lecture Hall
Speaker:
Janet Kahn-Scolaro, LCSWR Phd
– PM Pediatrics
Pediatric Care
Evolving Practice
4:15 PM – 5:00 PM
CT
Patient Care Hand-offs: Ensuring Continuity in Specialty Care through Business Intelligence Tools
4:15 PM – 5:00 PM
CT
Patient Care Hand-offs: Ensuring Continuity in Specialty Care through Business Intelligence Tools
Location: Desto A/B
Speaker:
Leslie Jebson, MHA, MBA, FACHE, FACMPE, CHRM
– Prisma Health
Leading in Operations
4:15 PM – 5:00 PM
CT
The Postpartum Patient: New Resources to Identify and Address Unique Emergencies
4:15 PM – 5:00 PM
CT
The Postpartum Patient: New Resources to Identify and Address Unique Emergencies
Location: Senators Lecture Hall
Speaker:
Jenna M., MD, FAEMS
High Performance High Acuity
4:15 PM – 5:00 PM
CT
Urgent Care Cafe - Growth and Investment
4:15 PM – 5:00 PM
CT
Urgent Care Cafe - Growth and Investment
Location: Wedgewood Lobby
Growth & Investment
6:00 PM – 11:00 PM
CT
UCF Reception and Dinner: Shoot for the Stars
6:00 PM – 11:00 PM
CT
UCF Reception and Dinner: Shoot for the Stars
Location: Chantilly West/Foyer;#Chantilly Ballroom
Tuesday, May 6, 2025
7:00 AM – 5:00 PM
CT
Registration
7:00 AM – 5:00 PM
CT
Registration
Location: Peacock Foyer/Terrace
8:00 AM – 8:45 AM
CT
Art of Diagnosis
8:00 AM – 8:45 AM
CT
Art of Diagnosis
Location: Governors Lecture Hall
Speaker:
Joe Toscano, MD, FCUCM
Speaker:
Christopher Chao, MD
– WakeMed
High Performance High Acuity
8:00 AM – 8:45 AM
CT
Leadership Excellence
8:00 AM – 8:45 AM
CT
Leadership Excellence
Location: Cortez A/B
Speaker:
Barbara Khozam, CPXP, AS, CSP
Leading in Operations
9:00 AM – 9:45 AM
CT
Coffee Break
9:00 AM – 9:45 AM
CT
Coffee Break
Location: Trinity Exhibit Hall
9:00 AM – 9:45 AM
CT
Meet Your Poster Presenters
9:00 AM – 9:45 AM
CT
Meet Your Poster Presenters
Location: Trinity Ballroom
Evolving Practice
Pediatric Care
High Performance High Acuity
Leading in Operations
10:00 AM – 10:45 AM
CT
Adding Occupational Medicine as a Service Line
10:00 AM – 10:45 AM
CT
Adding Occupational Medicine as a Service Line
Location: Cortez C/D
Speaker:
Scott Poston, BSN, MHA
Growth & Investment
10:00 AM – 10:45 AM
CT
Double Capacity Without Adding Staff: Our Story
10:00 AM – 10:45 AM
CT
Double Capacity Without Adding Staff: Our Story
Location: Desto A/B
Speaker:
Chris Edwards
Staffing
10:00 AM – 10:45 AM
CT
Hacks for Pediatric Management of Splinting and Foreign Body Removal
10:00 AM – 10:45 AM
CT
Hacks for Pediatric Management of Splinting and Foreign Body Removal
Location: Coronado A
Speaker:
Alana Arnold, MD, MBA
High Performance High Acuity
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Epistaxis Treatment
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Epistaxis Treatment
Location: Coronado A
Speaker:
Martha Williams, DHSc, MS, PA-C
High Performance High Acuity
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Foreign Body Removal
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Foreign Body Removal
Location: Coronado A
Speaker:
Ashley Rodriguez, RN
Speaker:
Rich Bruckner
High Performance High Acuity
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Laceration Repair
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Wound Care
Location: Coronado A
Speaker:
Marisa Rodriguez, MPAS, PA-C, CAQ-Peds
High Performance High Acuity
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Point-of-Care Ultrasound (POCUS)
10:00 AM – 10:45 AM
CT
Procedures You Should Know - Point-of-Care Ultrasound (POCUS)
Location: Coronado A
Speaker:
Tatiana Havryliuk
Speaker:
Rajesh N. Geria, MD
– Brunswick Urgent Care
High Performance High Acuity
10:00 AM – 10:45 AM
CT
Unraveling the Complexity of Lab Testing
10:00 AM – 10:45 AM
CT
Unraveling the Complexity of Lab Testing
Location: Cortez A/B
Speaker:
Mary Hammel, MLS(ASCP)
Leading in Operations
11:00 AM – 11:45 AM
CT
Changing Your EHR: We Just Did It
11:00 AM – 11:45 AM
CT
Changing Your EHR: We Just Did It
Location: Cortez C/D
Speaker:
Johnetta Musick, jomusick@zoomcare.com
Growth & Investment
Leading in Operations
11:00 AM – 11:45 AM
CT
Framing the No
11:00 AM – 11:45 AM
CT
Framing the No
Location: Governors Lecture Hall
Speaker:
Ross Cohen, DO
Evolving Practice
11:00 AM – 11:45 AM
CT
Paging the Pediatric ER Doc: Urgent Care’s Ultimate Q&A!
11:00 AM – 11:45 AM
CT
Paging the Pediatric ER Doc: Urgent Care’s Ultimate Q&A!
Location: Desto A/B
Speaker:
Alana Arnold, MD, MBA
Pediatric Care
11:00 AM – 11:45 AM
CT
The Trifecta: Documentation Coding with Excellence
11:00 AM – 11:45 AM
CT
The Trifecta: Documentation Coding with Excellence
Location: Cortez A/B
Speaker:
Brad Laymon, PA-C, CPC, CEMC
– Coding Excellence
Leading in Operations
11:00 AM – 11:45 AM
CT
Using Apps at the Bedside to Transform Care
11:00 AM – 11:45 AM
CT
Using Apps at the Bedside to Transform Care
Location: Senators Lecture Hall
Speaker:
Sabah Iqbal, MD
– PM Pediatrics
Pediatric Care
12:00 PM – 1:30 PM
CT
Luncheon
12:00 PM – 1:30 PM
CT
Luncheon
Location: Trinity Exhibit Hall
1:15 PM – 2:00 PM
CT
Demystifying Diabetes Technology
1:15 PM – 2:00 PM
CT
Demystifying Diabetes Technology
Location: Senators Lecture Hall
Speaker:
Amanda Montalbano, MD MPH FAAP BC-ADM
Evolving Practice
1:15 PM – 2:00 PM
CT
Economic Effects on Business
1:15 PM – 2:00 PM
CT
Economic Effects on Business
Location: Cortez A/B
Speaker:
Hailey Forde, PA-C
Leading in Operations
1:15 PM – 2:00 PM
CT
Impact in Action: Building and Refining Your Toolkit (Workshop)
1:15 PM – 2:00 PM
CT
Impact in Action: Building and Refining Your Toolkit (Workshop)
Location: Cortez C/D
Speaker:
Selena Gurley, MSN, FNP-C, CRHCP
Speaker:
Kristin Rastatter
Growth & Investment
1:15 PM – 2:00 PM
CT
The Critical Need for Explainable AI in Clinical Decision-Making
1:15 PM – 2:00 PM
CT
The Critical Need for Explainable AI in Clinical Decision-Making
Location: Desto A/B
Speaker:
Brandon Roberston, MBA, Six Sigma Black Belt
Evolving Practice
1:15 PM – 2:00 PM
CT
Transforming STI Care with mPOC Testing
1:15 PM – 2:00 PM
CT
Transforming STI Care with mPOC Testing
Location: Senators Lecture Hall
Speaker:
Robyn Olney, MD
– Baylor Scott and White
Speaker:
Seamus Lonergan, MD, FACEP
– Integrative Emergency Services, Baylor Scott & White Health
Evolving Practice
2:00 PM – 2:30 PM
CT
Coffee Break
2:00 PM – 2:30 PM
CT
Coffee Break
Location: Gossip Bar
2:15 PM – 3:00 PM
CT
Clinical Frontier of Diabetes Care
2:15 PM – 3:00 PM
CT
Clinical Frontier of Diabetes Care
Location: Senators Lecture Hall
Speaker:
Amanda Montalbano, MD MPH FAAP BC-ADM
Evolving Practice
2:15 PM – 3:00 PM
CT
Front Desk to Front Line: Exploring Career Pathways
2:15 PM – 3:00 PM
CT
Front Desk to Front Line: Exploring Career Pathways
Location: Cortez A/B
Speaker:
Brent Kell, RT (R)
Staffing
2:15 PM – 3:00 PM
CT
How Climate Change Affects Medicine and Vice Versa
2:15 PM – 3:00 PM
CT
How Climate Change Affects Medicine and Vice Versa
Location: Governors Lecture Hall
Evolving Practice
2:15 PM – 3:00 PM
CT
The Right Test at the Right Time for the Right Patient: Diagnostic Stewardship for Respiratory Infections
2:15 PM – 3:00 PM
CT
The Right Test at the Right Time for the Right Patient: Diagnostic Stewardship for Respiratory Infections
Location: Desto A/B
Speaker:
Norman Moore, PhD in Microbiology
High Performance High Acuity
2:15 PM – 4:00 PM
CT
Calculating Downstream Revenue
2:15 PM – 4:00 PM
CT
Calculating Downstream Revenue
Location: Cortez C/D
Speaker:
Stacy Calvaruso, MBA, CPC, CHAM
Growth & Investment
3:15 PM – 4:00 PM
CT
ABC's of Accreditation
3:15 PM – 4:00 PM
CT
ABC's of Accreditation
Location: Cortez A/B
Speaker:
Tracy Patterson, MBA, MHSA, CHC
– Urgent Care Association
High Performance High Acuity
Leading in Operations
3:15 PM – 4:00 PM
CT
Dental Injuries
3:15 PM – 4:00 PM
CT
Dental Injuries
Location: Senators Lecture Hall
Speaker:
Michael Gorn
Pediatric Care
3:15 PM – 4:00 PM
CT
Office Emergencies: What to Do When Waiting for EMS
3:15 PM – 4:00 PM
CT
Office Emergencies: What to Do When Waiting for EMS
Location: Governors Lecture Hall
Speaker:
Tracey Q. Davidoff, MD, FCUCM (MD, FCUCM)
– Baycare Urgent Care
High Performance High Acuity
3:15 PM – 4:00 PM
CT
Safeguarding Patient Data in Urgent Care Operations
3:15 PM – 4:00 PM
CT
Safeguarding Patient Data in Urgent Care Operations
Location: Desto A/B
Speaker:
Mateo Montoya, CTO
Leading in Operations
4:15 PM – 5:00 PM
CT
Optimize Your Bottom Line: SEO Tools for Success
4:15 PM – 5:00 PM
CT
Optimize Your Bottom Line: SEO Tools for Success
Location: Desto A/B
Speaker:
Colan Nielsen
Leading in Operations
4:15 PM – 5:00 PM
CT
To Screen or Not To Screen: Lessons Learned in Identifying Depression and Suicide
4:15 PM – 5:00 PM
CT
To Screen or Not To Screen: Lessons Learned in Identifying Depression and Suicide
Location: Senators Lecture Hall
Speaker:
Janet Kahn-Scolaro, LCSWR Phd
– PM Pediatrics
Pediatric Care
4:15 PM – 5:00 PM
CT
Tricks of the Trade: McGuyver in Medicine
4:15 PM – 5:00 PM
CT
Tricks of the Trade: McGuyver in Medicine
Location: Governors Lecture Hall
Speaker:
Tracey Q. Davidoff, MD, FCUCM (MD, FCUCM)
– Baycare Urgent Care
Evolving Practice
4:15 PM – 5:00 PM
CT
Urgent Care Cafe - Leading in Operations
4:15 PM – 5:00 PM
CT
Urgent Care Cafe - Leading in Operations
Location: Wedgewood Lobby
Leading in Operations
5:00 PM – 6:00 PM
CT
Members Reception
5:00 PM – 6:00 PM
CT
Members Reception
Location: Wedgewood Lobby
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