Puma Managed IT

PUMA: The IT Partner Urgent Care Can’t Live Without
 
PUMA is a privately owned group of talented IT engineers who focus on one driving mission: empowering urgent care facilities to operate seamlessly, every single day. We challenge the status quo by thinking differently about technology—delivering outcomes you never thought possible.
 
What Makes PUMA Stand Out?
 
People Matter Most
In urgent care, patients can’t wait. And when technology goes sideways, you need real people who understand your challenges and can solve them fast. At PUMA, we don’t just fix issues; we protect your people—patients, clinicians, and staff—by making IT an asset, not a bottleneck.
 
Robust Engineering Bench Strength
Urgent care is high-pressure, and small hiccups can quickly become critical disruptions. That’s why our service model is built for larger, fast-paced healthcare organizations seeking a strong, proven team. Sure, we can provide helpdesk support—but our true value is in removing the everyday noise so your care teams stay focused on patients, not IT headaches.
 
Complete Transparency
When your facility’s reputation and budget are on the line, you deserve clarity. We define every service, price, and performance metric up front. That way, you know exactly what you’re getting and can scale up or down on your own terms—no surprises, no hidden fees.
 
Leveraging AI for Better Care
AI in healthcare isn’t just a buzzword—it’s a powerful tool to optimize patient flow, predict capacity needs, and minimize downtime. We integrate AI into our services to reduce costs, streamline operations, and reimagine how IT supports urgent care. In some cases, we’re able to eliminate the need for reactive “IT support” altogether, so you can stay laser-focused on patient outcomes.
 
Our Ultimate Goal
PUMA is dedicated to reshaping the perception of managed IT for urgent care. Instead of asking, “What are we paying for?” we want you to say, “How did we ever operate without PUMA?”
 
When every minute counts for your patients, you need an IT partner that delivers more than just uptime—you need a partner that redefines what’s possible. That’s PUMA. Let’s reinvent urgent care IT together.