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2025 Urgent Care Convention

Leading in Operations

The Value of Clinical Leadership Over Multiple Sites (Panel)

Sunday, May 4, 2025
1:30 PM – 2:15 PM CT
Location: Cortez A/B
This panel discussion is hosted by the Atrium Health Urgent Care Clinical Lead Team, a small group of experienced Urgent Care staff that leads change management in clinical projects throughout a 30-site organization. The discussion will center around the clinical perspective of problem-solving and how it can be applied to operational concerns in Urgent Care.

Learning Objectives
1. Participants will recognize that clinical leadership is a valuable prospect that reaches beyond the clinical scope.
2. Participants will understand the role of technology in standardization, including team websites (such as SharePoint), QR codes, etc.
3. Participants will be able to recognize opportunities for recruitment by utilizing their Urgent Care as a site for clinical placements.
4. Participants will consider CLIA status in laboratory testing as a factor in employee satisfaction.