Ahead of the Curve: 5 Ways to Win in the Next Era of Urgent Care

Urgent care operators are consistently met with competing priorities and ever-evolving market forces. How can leaders effectively focus on the most effective strategies and cut out the noise to improve experiences, grow volumes, and drive profitability in 2025 and beyond? Join industry expert April Gillam as she guides urgent care executives through five transformative strategies to drive growth in 2025: optimizing healthcare consumer funnels, boosting patient engagement and loyalty, enhancing capacity management, streamlining patient payments, and augmenting human experiences with AI.

Attendees will learn ways to improve patient acquisition and retention. In addition, this session will uncover how to balance provider supply with patient demand through predictive capacity management and adopt frictionless, consumer-centric payment systems to maximize revenue collection.

Learning Objectives
-Arm urgent care operators with current data and trends that inform the evolution of urgent care success strategy
-Learn 5 key strategies to win in 2025 and beyond, with big impact to growth
-Understand how to increase patient volume through optimized consumer funnels and strengthening patient engagement
-Explore capacity management strategies for aligning clinic resources, patient demand, and service line value.
-Discover efficient, AI-driven payment systems to dramatically improve experiences and cash flow.

THIS SESSION IS NOT ELIGIBLE FOR CME CREDIT