Your urgent care has a key position that makes or breaks your clinic, the front desk. While on the surface that position seems simple, it is in complete control of your revenue stream and overall profitabilty of the clinic. Elevating this position will make bigger impacts to your bottom line more than any additional services you can add to your clinic.
Learning Objectives They will have a better understanding on how to train their front desk staff beyond the standard duties. Be exposed to best practices on converting a potential patient into a booked patient.
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